Dear Mr. Ilic D. We have received and analyzed your complain letter regarding the „mushice“ issue on Renault Megane cars. Unfortunately, we were unable to find this term (mushice) in our databases and we kindly ask you to send to us more detailed specification about. Also, please be so kind to translate in English the following expressions: „Nataknem vas na ku*ac i vas i vase govno od auta“, „*ebem li vam majku vasu klosarsku“ and „poserem vam se na vas servis reno“. Sincerely…